Privacy Policy

Gujarat Fibre Grid Network Limited (GFGNL) ("we", "our", or "us") operates the Gujarat Fibre Grid GIS mobile application. This Privacy Policy explains how we collect, use, store, and protect information while users access and use the application.

        By using this application, users agree to the collection and use of information
        in accordance with this Privacy Policy.
    

1. Application Purpose

Gujarat Fibre Grid GIS is an enterprise field operation and GIS tracking application used for trench tracking, live survey tracking, infrastructure mapping, and official field activity management related to Gujarat Fibre Grid operations.

2. Information We Collect

The application may collect the following information:

Employee ID for authentication and authorized access.
Location information including foreground and background location data.
Survey photos and media uploaded by users.
Device information and crash diagnostics.
Application usage and analytics information.

3. Login and Authentication

Access to the application is restricted to authorized users only. Users are authenticated using Employee ID and password credentials provided by the organization. No public user registration is available through the application.

4. Location Information

The application collects precise location information both while the application is in use and in the background.

Background location access is required for:

Trench tracking activities
Live survey tracking
GIS infrastructure mapping
Field workforce movement monitoring
Official operational reporting

        The application may continue collecting location data even when the application
        is closed or not actively in use in order to support uninterrupted field tracking operations.
    

5. Camera, Photos, and Media Access

The application may access the device camera and media storage to capture, upload, and process photos related to:

Survey documentation
Trench progress monitoring
Infrastructure verification
Field activity reporting

6. How We Use Collected Information

Collected information may be used for:

User authentication and access management
GIS and infrastructure tracking operations
Survey and trench activity management
Monitoring application performance and stability
Operational analysis and reporting
Issue diagnosis and troubleshooting

7. Third-Party Services and SDKs

The application may use the following third-party services:

Google Maps SDK
Firebase Analytics
Firebase Crashlytics

These services may collect limited technical, diagnostic, device, and usage-related information in accordance with their own privacy policies.

8. Data Sharing

We do not sell, rent, or share users' personal information with third parties for marketing purposes.

Information may only be processed for official operational purposes or where required by law, regulation, or authorized government process.

9. Data Security

We implement reasonable administrative and technical measures to help protect collected information against unauthorized access, misuse, alteration, or disclosure.

Users are responsible for maintaining the confidentiality of their login credentials.

10. Data Retention and Deletion

Information may be retained for operational, legal, and audit purposes as required by Gujarat Fibre Grid Network Limited (GFGNL).

Authorized users may request deletion of applicable personal data by contacting us through the support email provided below.

11. Children's Privacy

This application is intended only for authorized organizational users and is not directed toward children under the age of 13.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated revision date.

13. Contact Us

If you have any questions, concerns, or data deletion requests regarding this Privacy Policy, please contact:

Gujarat Fibre Grid Network Limited (GFGNL)
Email: gfgnlapp@gmail.com